1. Introduction

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At https://dowellengineers.co.in we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website and purchase our products.

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2. Information We Collect

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• Personal Information: When you place an order, create an account, or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment information.

• Non-Personal Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and browsing behavior.

 

3. How We Use Your Information

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• Order Processing: We use your personal information to process and fulfill your orders, including shipping and handling.

• Communication: We use your contact information to communicate with you about your orders, respond to your inquiries, and provide customer support.

• Marketing: With your consent, we may use your information to send you promotional materials and updates about our products and services.

• Improvement: We use non-personal information to analyze website usage and improve our website and services.

 

4. Third-Party Payments

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We use third-party payment providers to process online transactions. These providers include, but are not limited to, Razorpay. When you make a purchase on our website, you will be redirected to the payment provider’s website to complete the transaction. These third-party providers have their own privacy policies, and we encourage you to review them. We do not store your payment information on our servers.

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5. Data Security

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Our website is developed using Wix tools, which provide robust security measures to protect your personal information. Wix implements industry-standard security protocols, including SSL encryption, to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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6. Disclosure of Your Information

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• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These service providers are required to protect your information and use it only for the purposes for which it was disclosed.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

 

7. Cookies

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Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

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8. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

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9. Your Rights

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• Access: You have the right to access the personal information we hold about you and request a copy of it.

• Correction: You have the right to request that we correct any inaccuracies in your personal information.

• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

• Objection: You have the right to object to the processing of your personal information for direct marketing purposes.

• Withdrawal of Consent: If you have provided consent for the processing of your personal information, you have the right to withdraw your consent at any time.

 

10. Changes to This Privacy Policy

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We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website after such changes have been posted will constitute your acceptance of the modified Privacy Policy.

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11. Contact Us

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If you have any questions or concerns about this Privacy Policy, please contact us at dowellengineers55@gmail.com